Policy Target
Evaluation and eligibility assessment
EVIDENCE-BASED STRATEGY
Community-led initiatives understand recipients are managing competing priorities associated with their experiences of complex disadvantage.
SAMPLE INDICATORS
- Number/percentage of programs and services offering flexible, unconventional hours for on-site support
- Number/percentage of programs and services with no penalties for rescheduling of in-person assessments
- Drop-out rates related to inability to attend in-person assessment
EVIDENCE-BASED STRATEGY
Initiatives undertake a simplified assessment process to avoid imposing a burden for engagement upon recipients in terms of time, energy, and costs.
SAMPLE INDICATORS
- Perceptions of staff about the extensiveness and onerousness of the assessment process
- Trends of administrative costs for assessing if recipients are still meeting the administrative requirements and demands
- Trends in time associated with periodic assessments of recipients
- Number/percentage of applicants and recipients who report that the assessment process is cumbersome or onerous
EVIDENCE-BASED STRATEGY
Initiatives move away from a punitive, retaliatory approach by eliminating or minimizing obligations (e.g., high – and sometimes unrealistic – job search expectations and compulsory work) and coercions and sanctions for noncompliance.
SAMPLE INDICATORS
- Levels of stress related to the assessment process among recipients
- Compliance levels